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Context of the Organization

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Clause 4 - The Context of the Organization  requirement is a broad, seemly wide sweeping requirement. When defining the context of the organization it is key to focus on only the issues and interested parties that can affect product quality and/or services.

An organization’s internal context is the environment in which it aims to achieve its objectives. Internal context can include its approach to governance, its contractual relationships with customers, and organization's interested parties. Things that need to be considered are related to the culture, beliefs, values, or principles inside the organization, as well as complexity of processes and organizational structure.



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